AI Resolve Bot
AI Resolve Bot is your go-to assistant for Visa and Mastercard queries. It provides instant guidance on chargebacks, compliance, fraud and technical messages queries, empowering agents to work smarter and faster.
Visa Disputes Assistant
Get help with Visa chargebacks, compliance, and technical queries
Mastercard Disputes Assistant
Get help with Mastercard chargebacks, compliance, and technical queries
Expert Guidance
Engage in natural conversations powered by the newest LLMs trained by a Card Scheme expert
Secure & Private
Your conversations are private and secure
Fast Responses
Get instant answers to your questions
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What's New - February 2025
Mastercard Assistant Launch
New dedicated Mastercard chatbot now available! Get expert guidance on Mastercard disputes, chargebacks, and compliance queries.
Advanced Reasoning Model
Upgraded to a more sophisticated AI model with enhanced reasoning capabilities for more accurate and detailed responses.
January 2025 Updates
Enhanced AI Reasoning
Our chatbot now leverages Chain of Thought reasoning for more accurate, step-by-step guidance in complex dispute scenarios.
Updated Visa Rules
Latest Visa Core Rules from October 2024 integrated into our knowledge base.
Regulation E Guidance
Comprehensive guidance on US Regulation E for consumer protection compliance.
Abuse Detection
Enhanced detection and guidance for dispute and chargeback abuse patterns.